User interface will not load

Im not sure what fix the developer used for the main menu issue, but its still not working. I am not able to bring up the main menu, and as a result I cannot play the game. It sounds like others have gotten past this and they have loved the game. I am very hopeful that this issue can be resolved quickly. Im sending a ticket to the Cyan support and request help. So, when they either fix the issue or I receive a refund I will be happy to update this rating. I sure hope they fix it, Id love to play.

HaydenStone about realMyst: Masterpiece Edition